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Why I am unable to sign in in digilocker app even though I gave correct phone number and adhaar number?
Why I am unable to sign in in digilocker app even though I gave correct phone number and adhaar number?
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How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..  Click here to get a detailed guide
Related Questions
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 19,2020DigiLocker is asking me to link Aadhaar. After entering my Aadhaar number it shows "This Aadhaar number is already linked to another DigiLocker account.” What to do ?
Please try to login with your Aadhaar number. In case issue persists please write to us at support@digitallocker.gov.in
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 21,2020When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
Please ensure your name in Aadhaar records and Pan records is the same. It will be only be fetched when ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 10,2020I have digilocker account in my double sim card phone,with one of my mobile number.I want to create one more digilocker account using another sim in my phone for my wife.Can it be done ?
This depends upon your Mobile's compatibility. If it supports a parallel app, it will work. DigiLocker app requires one ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 20,2020Is it possible to remove or change the mobile number in Digilocker in which aadhaar is not updated? My aadhaar is added to Digilocker separately with no mobile number.
Yes, It is possible. Please wite your concern at support@digitallocker.gov.in stating the reason for account deletion or any other request. A ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 23,2020I want to change the phone number linked with my digilocker account, but after entering the OTP received to the new saved number, it's showing that "OTP is expired". How should I update my phone number?
That might be a temporary problem with the network operator. Please retry. If the issue persists please write back ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 23,2021I want to download NIOS 12th mark sheet from the digilocker app. But there is one problem, the registered mobile no.which is given in adhaar card has been changed.So,how can I link new mobile no.with the adhaar card ? How can I get my mark sheet through the digilocker app in mobile no.?
We are extremely sorry for the inconvenience caused to you. Please update your mobile number after entering your Aadhaar number ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on September 24,2020Sometimes before I have installed Digilocker on my phone. But unluckly its removed. When I installed the app again, I got the notice that 'Aadhar no is already registered with digilocker and you can access your a/c using your credentials'. But it is not opening. What can I do ?
You can now login using your Aadhaar number. If the problem persists please write back to us at support@digitallocker.gov.in.
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 16,2020I want to change my registered mobile no with digilocker. My digilocker is not linked with Aadhaar card.How to do it?
You can easily update your mobile number by visiting the profile section using DigiLocker web.
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022My old mobile phone is broken. I bought a new phone. Whenever I open the digilocker account it says "your aadhaar is already registered with digilocker. You can access your account using your account credentials". How deactivate my account from my old mobile and how to activate it from my new mobile?
Please try to login into your DigiLocker account by entering your Aadhaar number. You will receive an OTP on ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022I am unable to download my EWS certificate from Digilocker despite Bihar government is issuing such document on Digilocker. Why is it so?
Please try to fetch EWS certificate by selecting Issuer “General Administration Department”.
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 14,2021I am trying to download my b.ed degree from digilocker. But it's asking for a registration number along with roll number. I don't know what to fill in that column.Can anyone help?
Please share your university details. If it is available on Digilocker, you can easily download it by putting requisite ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022I have my family members aadhar card linked to my number. Can I get their Aadhar card in my digilocker? if yes then how can I do that? I have already got my Aadhar card linked to digilocker.
DigiLocker is a system for individual accounts. You can fetch Digital documents which are on your name only. Kindly create ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 17,2022Can we have two or more digilocker account with same phone number?
It is not possible to have 2 accounts with same mobile number.
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