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Why have stock brokers, sub-brokers and Depository Participants been excluded from taking SEBI's Scores website authentication?

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Citizen Helpdesk, Curated Answers from Government Sources
Answered on May 10,2021

Investor complaints received against stock brokers, sub-brokers and Depository Participants are not directly routed to the respective entities in the SCORES system. The complaints are forwarded to the aforesaid intermediaries by SCORES through the platforms of Stock Exchanges and Depositories. This obviates the need of taking SCORES authentication by stock brokers, sub-brokers and Depository Participants.

However, in case of other intermediaries and listed companies, investor complaints are directly forwarded by SCORES to the entities, which necessitates obtaining of SCORES authentication by them.

Source : This answer is sourced from SEBI's SCORES portal.

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