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What to do as E-sign in Karnataka caste certificate is not working?

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Rajith Rajith
Answered on April 23,2020

You might have received a digitally approved certificate from eDistrict with “Validity unknown” written on top of it with a yellow question mark. Follow the below steps to get a digitally signed certificate.

  • Open the document in Abobe Reader
  • Right-click on the signature portion; you can view “Show signature properties” Click on that option.
  • Click on "Show Signer's Certificate"
  • Click on "Trust"
  • Click on "Add to Trusted Certificates"
  • Click on "OK"
  • Click on "Certified Documents". Select the option for "Dynamic Content", "Embedded high privilege Javascript", "Privileged system operations (networking, printing, file access)."
  • Click on "OK"
  • Click on "OK"
  • Click on "Validate Signature"
  • Now you can see the Green Tick mark validating your certificate

Note: Based on the different versions of Adobe Acrobat Reader, the name of the options might vary.

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