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What should I do to update my new mobile number on fastag since my old number is surrendered and i am unable to recharge fastag nor register a compliant because it is asking for the OTP sent to my old mobile which I dont have?
What should I do to update my new mobile number on fastag since my old number is surrendered and i am unable to recharge fastag nor register a compliant because it is asking for the OTP sent to my old mobile which I dont have?
Guide
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Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..  Click here to get a detailed guide
Guide
  Click here to get a detailed guide
Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..  Click here to get a detailed guide
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Indian Highways Management Company Limited
Answered on May 09,2022I have NHAI wallet fastag. I requested for replacement in the portal and balance is available in waller and bought new NHAI fastag through Flipkart as per customer care 1033 advice. I got the fastag of IDFC . Now how to transfer the amount available in NHAI wallet to new fastag of IDFC or withdraw the amount. The old fastag is still in replacement status.
Kindly close your wallet to get the unused amount refunded in your account. You can call 1033 helpline to ...
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Answered on March 18,2021I had not entered my email id while installing paytm fastag. And paytm doesn’t answer how to find my fastag customer id. What is the other way to find my fastag customer id ?
Your mobile number is your customer ID in paytm or you can get in touch with Paytm customer care. Or ...
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Indian Highways Management Company Limited
Answered on March 18,2021I ordered fastag.It didn’t get delivered and now I am not able to get another fastag because my vehicle is already linked to a fastag which is not delivered. What should I do now ?
Get in touch with the bank on mail from whom you have ordered the FASTag try calling their FASTag ...
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Indian Highways Management Company Limited
Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Indian Highways Management Company Limited
Answered on April 26,2021My fastag account is closed. But my fastag is showing black list. How to get new fastag for my car ?
You have to get it closed after getting it removed from blacklist & from the bank's portal as well.
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Indian Highways Management Company Limited
Answered on March 03,2022I am going to change the name of the owner of my car. so how can i change the name that is on my fastag or how can new owner apply for new fastag while there is already fastag issued with the same vehicle number?
A new FASTag could be applied after the old one gets surrendered by the old owner. FASTags are non-transferable ...
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Indian Highways Management Company Limited
Answered on July 13,2022I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
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Answered on April 21,2023Fastag owner name has a spelling mistake in ihcml Fastag portal because of this I'm denied transfer of money from my ihcml wallet to bank. I have closed the Fastag and has done KYC too but still can't transfer unused amount to bank.What to do?
You have to raise a name correction request with the NHAI helpline 1033 & when your name correction is ...
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Indian Highways Management Company Limited
Answered on August 14,2023I have bought a second hand car and that car was having a fastag of ICICI Bank which I didn't get with car. Later I take a new fastag of IDFC bank. And recharged it but the money goes in ICICI Bank's fastag which I am not having. What to do ?
Kindly contact the previous owner and ask him to raise a surrender request with the FASTag issuer bank ICICI & ...
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Indian Highways Management Company Limited
Answered on February 16,2021I just applied for my fastag yesterday. But it didn't show the track status of my fastag ?
Kindly contact the fasatag issuer bank for the current status of the delivery.
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What if I have recharged the FASTag but Money is not credited in my FASTag Account?
If Customer has recharge the Tag and amount debited this account but not credited to his FASTag account Customer ...
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I have a FASTag and also balance in my linked account, but I could not go through ETC lane. How do I get my FASTag checked/ rectified to see whether it is active or not?
One may download My FASTag App – and check the real-time balance in the FASTag wallet assigned with the ...
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Indian Highways Management Company Limited
Answered on February 18,2021I have a fastag which is low in balance. While passing through fastag lane, I was charged double, Is it a rule?
You need to recharge your tag well before you cross through a toll at least 45 minutes prior. Yes ...
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