Home |Digilocker |
My wife updated her surname after marriage. The correct surname has been updated in the Eaadhar website few days back. However, in the Digilocker website, it is still fetching the old surname. I refreshed the Aadhar details, but it was of no help. What to do?
My wife updated her surname after marriage. The correct surname has been updated in the Eaadhar website few days back. However, in the Digilocker website, it is still fetching the old surname. I refreshed the Aadhar details, but it was of no help. What to do?

Answered on November 09,2023
It takes around 15 days time from UIDAI to update the details.
Guide
  Click here to get a detailed guide
How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..  Click here to get a detailed guide
Related Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 18,2022I have entered correct DL/RC details but I am getting the message 'No records found with the details entered by you'.What to do?
Please try to access over Vaahan website; Know your DL statusif it is available there, it will be available ...
3
0
13409
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 15,2021I am waiting for the Digilocker OTP, but I have not received the OTP for more than 5 minutes. What should I do?
Sorry for the inconvenience, this might be temporary issue, kindly try after sometime.
2
127
7229
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 24,2020I have my DL, RC, and vehicle insurance documents in my Digilocker app. Yesterday, I renewed my vehicle insurance policy and uploaded it successfully. But the problem is, the old policy certificate is not being deleted. Tell me how it could be done.
Documents in the issued section of DigiLocker are deemed to be at par with the original physical document as ...
2
128
2483
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 28,2020My aadhaar number has 12 digits but Digilocker only shows the last 4 digits. What to do?
The UIDAI has introduced 'Masked Aadhaar' which is an option that allows one to cover the 12-digit unique identity ...
2
774
15468
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 27,2020I have added various issued documents in Digilocker but now it is showing no document in my Digilocker. What to do now as I have tried on both the app and website?
Kindly refresh the 'Issued Documents' section of the DigiLocker App. You will be able to see all your issued ...
2
560
11087
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 27,2020I am unable to fetch my DL and Pan card to my Digilocker account. It is showing DOB as NA and Gender as NA. I had checked and verified my DL through the link in the Parivahan website.How to resolve it?
Please refresh your Aadhaar profile. Sign in to digiLocker and click on My profile.. Go to the profile section ...
1
893
17780
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 04,2020What to do as I cannot see my PF details on Digilocker?
You can now download your UAN cards on Digilocker by selecting EPFO.
1
16
299
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 21,2020When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
Please ensure your name in Aadhaar records and Pan records is the same. It will be only be fetched when ...
2
0
2527
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 17,2020Can I create an account on Digilocker if the mobile number registered with my Aadhaar card is not active?
Yes, Account can be created but you won't be able to link your Aadhaar with your DigiLocker account. We ...
1
0
2539
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 10,2020I have digilocker account in my double sim card phone,with one of my mobile number.I want to create one more digilocker account using another sim in my phone for my wife.Can it be done ?
This depends upon your Mobile's compatibility. If it supports a parallel app, it will work. DigiLocker app requires one ...
1
0
1759
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 22,2020I downloaded my mark sheet from Digilocker but it's not opening and nor is getting deleted. Moreover, it's showing a yellow arrow. What to do?
We request you to forward the screenshot along with your Name, Registered mobile no., Roll No., Board and Year ...
1
326
6740
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 20,2020Is it possible to remove or change the mobile number in Digilocker in which aadhaar is not updated? My aadhaar is added to Digilocker separately with no mobile number.
Yes, It is possible. Please wite your concern at support@digitallocker.gov.in stating the reason for account deletion or any other request. A ...
1
108
3198
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 21,2020My son has completed his 10th CBSE this year. He had given my mobile number to CBSE. We have received the SMS from CBSE asking him to take the marks card print from Diglocker. By oversight, my aadhar card details have been updated instead of the student. How to delete my aadhar card details and update my son's aadhar details?
To get your son's result you can also login via using his aadhaar number. For students whose account could ...
1
0
989
-
Try to help us answer..
-
Is Mizoram university degree certificate available in Digilocker? I was unable to find my certificate/marksheet from 2015.
Write Answer
-
Can I use Digilocker marks sheet for updating my Aadhar using HOF?
Write Answer
-
Whenever i try to log in my digilocker says no internet connection, what to do? I have perfectly working internet connection. It is happening for long time
Write Answer
-
How to add my Maharashtra caste validity certificate on Digilocker?
Write Answer
- Can I use 10th mark sheet in digilocker at the passport office?
Write Answer
-
Is Mizoram university degree certificate available in Digilocker? I was unable to find my certificate/marksheet from 2015.
-
Trending Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on September 02,2020What to do when digilocker is showing your Aadhar card is already linked with digilocker ?
Try login using your Aadhaar number.
1
0
14430
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 06,2022How to get voter id in digilocker?
The department issuing Voter Id card is not yet integrated with DigiLocker. We are working on the integration of ...
1
1283
34021
-
Dipak pawar
Answered on December 04,2020How much time does it take to update mobile number in Aadhaar ?
Dear aspirant, After checking the official site of UIDAI.GOV.IN for your query the maximum days for updation in aadhar card ...
9
8741
174725
-
JOY MRC
Answered on September 19,2021How to convert license number 5/9308/2014 from Kerala to this new format in Digilocker?
Use mparivahan app for RC and License addition which is equivalent to digilocker and also valid for Rto checking. ...
2
2521
52984
-
Thankachan John
Rtd Motor Vehicles Inspector, Insurance Surveyor and Accident Investigator . Answered on July 05,2022How to change the date of birth in Driving License?
Kindly check this video.
2
1067
39409
-
A R Ashraf
Expert in Revenue and Travel documentation. 17+ years experience in emigration and embassy related documentation . Answered on June 04,2023How can i edit my online passport application?
You can edit by using retrieve application link. But once you have submitted your application you can't edit. But you ...
1
648
14218
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 01,2020How to upload PUC in Digilocker?
Pollution Under Control certificate is still not available on DigiLocker. However, we are into talks with the department for ...
2
2451
50977
-
VO TECHNOLOGIES FASTag
Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
1
933
19399
-
Rachit gupta
Answered on April 03,2021How to find PNR Number of my railway ticket from Transaction ID ?
If you have Railway Receipt (RR) while buying a ticket in IRCTC rail connect app, you can go to PNR enquiry tab and ...
3
2273
45294
-
Indian Train
Answered on December 11,2021What is TKWL, CKWL, RAC, PQWL,GNWL, RLWL,CNF etc. ?
RAC means Reservation against Cancellation. If you have a RAC ticket, then your travel with a train is guaranteed ...
2
0
27146
- Is Mizoram university degree certificate available in Digilocker? I was unable to find my certificate/marksheet from 2015. Write Answer
- Can I use Digilocker marks sheet for updating my Aadhar using HOF? Write Answer
- Whenever i try to log in my digilocker says no internet connection, what to do? I have perfectly working internet connection. It is happening for long time Write Answer
- How to add my Maharashtra caste validity certificate on Digilocker? Write Answer
- Can I use 10th mark sheet in digilocker at the passport office? Write Answer
Top contributors this week

Team Digilocker

Ministry of Electronics & IT (MeitY)

Kerala Development and Innovation Strategic Council (KDISC)

Government of Kerala

Vileena Rathnam Manohar

MISHRA CONSULTANTS

GST Practitioners ,Income Tax Practitioners & Auditor Based Service in Coimbatore, Tamil Nadu

BLUES AND JACKS OVERSEAS
Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.