My khata transfer is showing pending status since 06 Apr 21 on Sakala website after entering sakala number. I checked with customer care but response was that due to technical site defect, online application is not processed. How do I proceed?
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Answered on September 14,2021
kindly share your GSC number. Its difficult to suggest the solution without verifying the exact status


Answered on September 01,2021
When you submit the application, did you receive the acknowledgement receipt? If yes, your application should process.
Call the sakala customer 080-4455 4455, provide your BB number in your acknowledgement receipt to take forward
If you haven't received the acknowledgement receipt, re-submit the application. Its free to resubmit the application and no additional cost incur.
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.