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My Fastag is active. But due to non-kyc compliance, can I cross the toll plazas? I have submitted the KYC documents yesterday.
My Fastag is active. But due to non-kyc compliance, can I cross the toll plazas? I have submitted the KYC documents yesterday.
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Indian Highways Management Company Limited 
Answered on March 07,2022
You can use the balance in your FASTag till it gets exhausted but after that you will not be able to recharge it until the KYC is approved. The TAT for KYC update is 7 working days max.
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How to fix fastag issues? (2022)
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on March 26,20211 week back I received msg from SBI Fastag that within 3 working days, the refund amount will be credited to my account, but so far I didn't get my refund and they didn't close my fastag as well and I mailed to helpdesk.fastag@sbi.co.in. But no use. What to do?
Lodge your grievance at 1033 NHAI helpline.
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Indian Highways Management Company Limited
Answered on October 22,2022I had amount of 1200 in old fastag, but somehow got new fastag on the same vehicle and now the old fastag is destroyed. How can i get or transfer the amount which was in my old fastag to new one?
You have to surrender the old FASTag with the issuing bank & then the unused amount will be refunded ...
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Indian Highways Management Company Limited
Answered on October 13,2022I've bought a used car on which fastag is there. When I checked, chasis no is linked with it instead of reg no. I'm not able to recharge it or view balance. The mobile number of previous owner is not available. What to do?
Everyone "Must" get the FASTag surrendered when buying a used car, as FASTags are non-transferable. You cannot use it for long ...
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Indian Highways Management Company Limited
Answered on September 01,2022How to change email address as the one mentioned in fastag is incorrect?
You shall raise a "change request" with the FASTag issuer bank.
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Indian Highways Management Company Limited
Answered on October 22,2022I have recently bought a car and it has Axis Bank fastag but the previous owner is not responding and I am unable to contact him, can I deactivate that fastag on behalf of him?
No, You cannot surrender the tag on someone else's behalf. The previous owner only can surrender his tag.
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Indian Highways Management Company Limited
Answered on September 01,2022How to surrender the fast tag from the existing operator?
You shall raise a surrender request with the FASTag issuer bank for closure. Please note that only the owner ...
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Indian Highways Management Company Limited
Answered on August 08,2022Why we cannot purchase a new fastag after closing the existing one?
The existing tag might either be blacklisted or not properly surrendered yet. kindly ask the issuer bank to surrender ...
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Indian Highways Management Company Limited
Answered on August 04,2022How to unblock my fastag which is blocked due to not connected with vehicle registration no.?
Kindly raise a complaint with the FASTag issuer bank for timely resolution of the same.
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Indian Highways Management Company Limited
Answered on July 18,2022I have sufficient balance in my fastag account. But the scanner said my fastag acct has insufficient balance. The tollgate agency manually took my toll amount. The toll amount was later deducted from fastag. What I have to do to rectify the problem?
You shall raise a double deduction complaint with the FAStag issuer bank & 1033 helpline.
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Indian Highways Management Company Limited
Answered on July 13,2022I sold a car to a friend, and cancelled my ICICI fast tag - they gave my deposit back. But the fast tag was on the vehicle, and during travel the balance became -40, thus putting it in blacklist. Now, I am trying to pay the Rs 140 as required, but as the account is already cancelled, there is no way to pay it. I have called ICICI bank 20 times and logged into their portal, but there seems to be no way to recharge / pay CUG / onewallet for the car. What to do?
You shall get the FASTag removed from the windscreen of the car & raise a written complaint with the ...
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Indian Highways Management Company Limited
Answered on July 13,2022How can i deactivate fast tag of 1st owner of my car from axis bank as still my newly purchase fast tag from icici bank shows blacklisted?
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
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Indian Highways Management Company Limited
Answered on July 13,2022I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
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How can change my sbi fastag mobile number to another number?
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I have SBI Fastag and submitted all the relevant documents for KYC updation. My Tag is pending for KYC updation and recharging is not allowed and I tried to contact the provider but in vain. Can I go for new Fastag from other provider and then surrender the existing one?
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What will i do when the FaSTag recharge is failed? But the the cash is withdrawn from the SBI bank account?
Write Answer
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I have surrender my Fasttag but it is not reflected in my account. What to do?
Write Answer
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How to recharge fastag linked to SBI?
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Indian Highways Management Company Limited
Answered on February 12,2021I opened my fast tag account with SBI with Rs.500. Then i haven't used it. Even though bank sends me SMS to pay rs.2000. Is it necessary to deposit the money ?
There is no necessity to deposit an amount when you don't need it & having enough balance in your ...
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Indian Highways Management Company Limited
Answered on February 18,2021เคฎเฅเคฐเฅ เคเคพเคกเคผเฅ เคเคพ SBI Fastag blacklist เคนเฅ เคเคฏเคพ เคนเฅ| เคเคธเฅ remove เคเคฐเคจเคพ เคนเฅเค|เคฏเคน เคเฅเคธเฅ เคเคฐเคจเคพ เคนเฅ ?
You can surrender your fastag by calling SBI helpline no. or you can do the same via the SBI App. ...
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Indian Highways Management Company Limited
Answered on December 23,2021How to change my fastag account from paytm wallet to sbi bank ?
You need to surrender your old tag from one vendor & then purchase another tag from the vendor of ...
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Indian Highways Management Company Limited
Answered on March 02,2021How to deactivate my SBI FASTag and transferred it to my bank account?
Surrender the tag in the SBI fastag app.
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Indian Highways Management Company Limited
Answered on March 18,2021Neither SBI fastag team nor NPCI technical officials team is giving response on email and chat. What to do now?
You can call SBI helpline or Email helpdesk.fastag@sbi.co.in keeping etc.nodal@ihmcl.com in cc. You can also call on 1033 NHAI helpline for further ...
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Indian Highways Management Company Limited
Answered on March 26,20211 week back I received msg from SBI Fastag that within 3 working days, the refund amount will be credited to my account, but so far I didn't get my refund and they didn't close my fastag as well and I mailed to helpdesk.fastag@sbi.co.in. But no use. What to do?
Lodge your grievance at 1033 NHAI helpline.
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Indian Highways Management Company Limited
Answered on July 13,2021I have recharge my SBI fastag of Rs 500 on 3rd May 2021 through phonepe. After that day I cross toll plaza on 11th July ,but i found my fastag blacklisted. What should i do ?
You shall get in touch with SBI Helpline and ask them the reason for blacklisting the tag, furnish if something ...
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Indian Highways Management Company Limited
Answered on January 31,2022How to deactivate SBI Fastag?
Kindly raise a surrender request with the FASTag issuer bank SBI.
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Indian Highways Management Company Limited
Answered on February 23,2022I have tried recharging my SBI fastag. My bank account debited but fastag balance not increased. I did this txn on 16.10.2021 for Rs.1000. Whom should I contact?
You should contact SBI & the payment aggregator from whom you made the payment.
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Indian Highways Management Company Limited
Answered on December 10,2021Me recharge krne ki kosis krrha hu. But mera recharge nhi horha. fastrag me blocked Bta rha. kese shi kru me?
Kindly get in touch with the FASTag issuer bank to unblock your tag for recharge & using it smoothly.
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