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It was told by minister that when you pass toll and return in 12 hour time, no toll tax to be paid. But fastag automatically cutting toll. Why?
It was told by minister that when you pass toll and return in 12 hour time, no toll tax to be paid. But fastag automatically cutting toll. Why?
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Click here to get a detailed guide
Related Questions
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Indian Highways Management Company Limited
Answered on March 18,2021I ordered fastag.It didn’t get delivered and now I am not able to get another fastag because my vehicle is already linked to a fastag which is not delivered. What should I do now ?
Get in touch with the bank on mail from whom you have ordered the FASTag try calling their FASTag ...
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Indian Highways Management Company Limited
Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Indian Highways Management Company Limited
Answered on July 13,2022I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
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Indian Highways Management Company Limited
Answered on March 09,2021I have recharged my fastag through paytm but amount is not reflected in fastag wallet. Why ?
Generally, it takes a fair bit of time for funds to reflect in the FASTag wallet, but if it ...
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Indian Highways Management Company Limited
Answered on July 15,2021Recently bought a fastag. Few toll is detecting,few not.But toll authority is asking us to pay double. If fastag is not getting detected, why should customers pay ?
This might be a technical issue with the tag you can contact the issuer bank & get this resolved else you can ...
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Indian Highways Management Company Limited
Answered on December 30,2021I have uploaded my kyc in the portal after getting below message. It is more than 2 days now and the kyc is approved and so I am unable to use my tag. How to proceed? Dear Customer, your IHMCL FASTag wallet creation date is 15/12/2019. As per RBI guidelines, please update your Full KYC details (ID and Address Proof) by logging on to https://fastag.IHMCL.com before 15/12/2020 to continue loading and usage of the wallet.
TAT to update the KYC after successful submission of documents is 7 working days max., For any further query ...
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Indian Highways Management Company Limited
Answered on January 12,2022I have 5 commercial vehicle. But my all fastag are linked with different banks. So it is possible to link all my fastag to one account? I want to pay my toll tax from one account. Is it possible??
Yes, you can pool all your vehicles in one wallet but all FASTag's must be from the same vendor for this ...
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Indian Highways Management Company Limited
Answered on November 09,2022I was having ihmcl fastag for my car and the same i closed 2.5 years ago but still it's going blacklisted in NPCI site because of this i am not able to buy new fastag. Complained 100 times on 1033 but still no resolution. What to do now?
Share your complaint no. received from 1033 helpline & mail @ETC NODAL for further processing.
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Indian Highways Management Company Limited
Answered on May 19,2023I've purchased 2nd hand car & used it's fastag twice. Then on next toll person told me that balance is not sufficient. So i did recharge. Then i received msg that fastag closure initiated, now what i need to do to get refund?
The refund of closure will be deposited to the previous owners account as the FASTag was in his name. ...
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Indian Highways Management Company Limited
Answered on February 11,2021I have purchased fastag through airtel wallet but now they have deactivated my fasttag because they want us to opt for airtel payments bank for which they want us to destroy our fasttag and return. What to do?
Airtel says:- As per guidelines, accounts which are onboarded as Full KYC wallets via Aadhaar OTP based verification have a ...
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Indian Highways Management Company Limited
Answered on February 23,2021I had Rs 1000 in my fastag wallet but I was charged double at the toll. Who will refund my undue paid money ?
Raise chargeback with the issuer bank with the cash receipt & toll deduction SMS.
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Indian Highways Management Company Limited
Answered on March 11,2021When I crossed the toll it was wrongly debited an amount of Rs.475/- for an LMV on 30-01-2021. It was now black listed. Raised chargeback with Airtel Payments bank. Response is very poor and so far it is not resolved. Secondly as it was black listed the fastag is not effective for usage. What is the solution ?
Mail your concern to airtel customer care or try calling them, you can also call on NHAI helpline no. ...
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Try to help us answer..
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I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted. Old owner has migrated to USA. How will I get fastag?
Write Answer
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I have purchased fast tag and did not use it. Now it is deactivated. How do I re activate it?
Write Answer
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Is there any minimum amount that should be compulsorily kept in Fastag?
Write Answer
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How to check fastag status in live time?
Write Answer
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What should I do to update my new mobile number on fastag since my old number is surrendered and i am unable to recharge fastag nor register a compliant because it is asking for the OTP sent to my old mobile which I dont have?
Write Answer
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I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted. Old owner has migrated to USA. How will I get fastag?
Trending Questions
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Indian Highways Management Company Limited
Answered on March 07,2022How to update kyc in fastag ?
In case of bank FASTag you shall upload your documents in the bank FASTag app. or portal or you ...
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Indian Highways Management Company Limited
Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
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Indian Highways Management Company Limited
Answered on February 05,2021Who are exempted from Toll Tax?
The following are exempted from Toll Tax. For Dignitaries as mentioned in Rule 11(a) exemption is available to vehicle transporting ...
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VO TECHNOLOGIES FASTag
Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
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10533
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Indian Highways Management Company Limited
Answered on February 01,2022How can I transfer the amount from my old fastag to the new fastag?
No, the balance could not be transferred. You need to surrender the old tag & get the refund of ...
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Indian Highways Management Company Limited
Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
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35334
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Indian Highways Management Company Limited
Answered on February 05,2021How do I search for the nearest FASTag point-of-sale (POS)?
One can search for the nearest Point-of-Sale by following ways: a) Downloading My FASTag App Click “Search Nearby POS" Search option available ...
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Indian Highways Management Company Limited
Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must ...
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Indian Highways Management Company Limited
Answered on February 05,2021I have forgotten my FASTag details. How to retrieve information?
a) For bank-issued FASTag (i.e., FASTag purchased from a bank) A customer may call concerned bank’s Toll-free number written on ...
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Indian Highways Management Company Limited
Answered on February 22,2021How can I check whether my fastag is activated or not ?
Check it with the myfastag app.
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Try to help us answer..
- I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted. Old owner has migrated to USA. How will I get fastag? Write Answer
- I have purchased fast tag and did not use it. Now it is deactivated. How do I re activate it? Write Answer
- Is there any minimum amount that should be compulsorily kept in Fastag? Write Answer
- How to check fastag status in live time? Write Answer
- What should I do to update my new mobile number on fastag since my old number is surrendered and i am unable to recharge fastag nor register a compliant because it is asking for the OTP sent to my old mobile which I dont have? Write Answer
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