Home |FASTag | I sold a car to a friend, and cancelled my ICICI fast tag - they gave my deposit back. But the fast tag was on the vehicle, and during travel the balance became -40, thus putting it in blacklist. Now, I am trying to pay the Rs 140 as required, but as the account is already cancelled, there is no way to pay it. I have called ICICI bank 20 times and logged into their portal, but there seems to be no way to recharge / pay CUG / onewallet for the car. What to do?

I sold a car to a friend, and cancelled my ICICI fast tag - they gave my deposit back. But the fast tag was on the vehicle, and during travel the balance became -40, thus putting it in blacklist. Now, I am trying to pay the Rs 140 as required, but as the account is already cancelled, there is no way to pay it. I have called ICICI bank 20 times and logged into their portal, but there seems to be no way to recharge / pay CUG / onewallet for the car. What to do?

Answer Notify Me - 1 Notifying - 2



Indian Highways Management Company Limited verified
Answered on July 13,2022

You shall get the FASTag removed from the windscreen of the car & raise a written complaint with the FAStag issuer bank ICICI for timely resolution. If you do not get any resolution then you shall raise a concern with the 1033 NHAI helpline.

 

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Guide

How to fix fastag issues?

FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..
  Click here to get a detailed guide

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