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I no longer have the mobile number I used to create my DigiLocker account. I cannot create a new account as there is already an account with my Aadhar number. If I use forgot pin option, it sends OTP to the number I don't have. How can I log in?
I no longer have the mobile number I used to create my DigiLocker account. I cannot create a new account as there is already an account with my Aadhar number. If I use forgot pin option, it sends OTP to the number I don't have. How can I log in?
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Team Digilocker, Ministry of Electronics & IT (MeitY) 
Answered on November 07,2022
Please share scan copy of Aadhaar to Digilocker Support with your old and current using mobile number so that we can check and assist you better.
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How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..Learn More
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Trending Questions
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.