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I have already fastag with recharge. And I want to pass toll plaza with my army ID card without deduct money from fasttag. What should I do?
I have already fastag with recharge. And I want to pass toll plaza with my army ID card without deduct money from fasttag. What should I do?
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Indian Highways Management Company Limited 
Answered on May 04,2022
There is no such provision of crossing the toll plaza without paying the toll & only showing the army ID.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Indian Highways Management Company Limited
Answered on March 19,2021Fastag deductions are so unreliable. I got a mail on 10th March for a journey made on 6th March on ICICIBank issued fastag. Similarly, received SMS for only 2 tolls till date while I crossed 4 on the way. Where to complain ?
Call ICICI helpline for fastag or you can call NHAI helpline 1033 & you can also mail escalations@icicibank.com keeping IHMCl ...
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Indian Highways Management Company Limited
Answered on March 23,2021I purchased yesterday a fastag card from Nawabganj Toll plaza (on kanpur lucknow route). While wallet charging the id appearing is different from the id appearing on fastag card. How this problem can be rectified ?
Kindly contact the FASTag issuer bank or try calling NHAI helpline number 1033.
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Indian Highways Management Company Limited
What is Tag Status facility on My FASTag App ? How can I use to pass at a toll plazas?
Using FASTag status facility, one may check the real-time balance in the FASTag wallet assigned with the vehicle number. ...
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Indian Highways Management Company Limited
Answered on February 23,2021I had Rs 1000 in my fastag wallet but I was charged double at the toll. Who will refund my undue paid money ?
Raise chargeback with the issuer bank with the cash receipt & toll deduction SMS.
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Indian Highways Management Company Limited
Answered on August 05,2021I have Airtel fastag. Toll has been deducted from Maharashtra tollbooth though my car is parked in Hyderabad. I am helpless as airtel refuses to accept any complaint. They need to check photograph of car at toll. This is a fraud. I would like to change the service provider. Is it possible?
First of all you should lodge a complaint with the NHAI helpline 1033 or mail to etc.nodal@ihmcl.com with all the details ...
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Indian Highways Management Company Limited
Answered on June 22,2021How can I register a complaint against wrong deduction from fastag in kollam bypass tollgate?
You can get in touch with your fastag issuer bank, furnish details of the transaction & all required documents ...
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Indian Highways Management Company Limited
Answered on October 25,2021On Jewar toll plaza the toll boy first told that the fastag is showing blacklisted so he takes cash and then after few minutes from our balance the money is deducted. what to do next?
You can raise a double deduction complaint to the fastag issuer bank with the toll receipt or you can ...
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Indian Highways Management Company Limited
Answered on June 06,2022How can i get multiple toll plaza monthly pass on fastag?
You can get monthly passes for different toll plazas via the same process of purchasing a monthly pass.
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Indian Highways Management Company Limited
Answered on July 13,2021I have two fastags in my car. If I pass through the toll gate, then both fastags money will be deducted or any one of them will be deducted?
Surrender one of them otherwise most probably you will be charged from both & if one gets low balance ...
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Indian Highways Management Company Limited
Answered on June 13,2022How to surrender old fast tag and get new one?
Raise a surrender request with the FASTag issuer bank & close your wallet to get the unused amount refunded ...
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Indian Highways Management Company Limited
Answered on May 06,2022I wrongly recharged 2,00,000 Rs in my fast tag. How to get back this amount as I want to keep only 2000?
Raise a complaint with the FAStag issuer bank for the same.
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Does the tow vehicle is exempted from toll charges ?
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It was told by minister that when you pass toll and return in 12 hour time, no toll tax to be paid. But fastag automatically cutting toll. Why?
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What is the process to change my fast tag provider. I have balance in my fast tag but it shows blacklisted non every toll. Airtel says your fast tag is active.
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Does Tow vehicle have toll exemption or not?
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Meri fastag kyc pending kyu hai ? mujhe abhi TK non kyc show kr raha hai meine sari information kr di hai.
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Indian Highways Management Company Limited
Answered on March 07,2022How to update kyc in fastag ?
In case of bank FASTag you shall upload your documents in the bank FASTag app. or portal or you ...
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Indian Highways Management Company Limited
Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
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Indian Highways Management Company Limited
Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
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Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
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Indian Highways Management Company Limited
Answered on May 25,2021Can I change my fastag service provider ?
Yes, you can always change your FASTag service provider as per your will. But you have to surrender your ...
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Indian Highways Management Company Limited
Answered on February 01,2022How can I transfer the amount from my old fastag to the new fastag?
No, the balance could not be transferred. You need to surrender the old tag & get the refund of ...
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Indian Highways Management Company Limited
Answered on February 05,2021Who are exempted from Toll Tax?
The following are exempted from Toll Tax. For Dignitaries as mentioned in Rule 11(a) exemption is available to vehicle transporting ...
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Indian Highways Management Company Limited
Answered on February 05,2021I have forgotten my FASTag details. How to retrieve information?
a) For bank-issued FASTag (i.e., FASTag purchased from a bank) A customer may call concerned bank’s Toll-free number written on ...
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Indian Highways Management Company Limited
Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must ...
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Indian Highways Management Company Limited
Answered on February 05,2021How to apply for “Exempted FASTag”?
Below are the steps to apply for the Exempted FASTag through the web portal of the Indian Highways Management ...
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Trending Questions
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- Does the tow vehicle is exempted from toll charges ? Write Answer
- It was told by minister that when you pass toll and return in 12 hour time, no toll tax to be paid. But fastag automatically cutting toll. Why? Write Answer
- What is the process to change my fast tag provider. I have balance in my fast tag but it shows blacklisted non every toll. Airtel says your fast tag is active. Write Answer
- Does Tow vehicle have toll exemption or not? Write Answer
- Meri fastag kyc pending kyu hai ? mujhe abhi TK non kyc show kr raha hai meine sari information kr di hai. Write Answer
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