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I have a Paytm fasttag for my car.Paytm freeze my credit limit due to KYC. I completed KYC about 20 days ago. But now Paytm has not completed my KYC. Contacted paytm customer care many times. Now can I purchase fasttag from another bank or company? Where can I complain against PAYTM to solve my issue?
I have a Paytm fasttag for my car.Paytm freeze my credit limit due to KYC. I completed KYC about 20 days ago. But now Paytm has not completed my KYC. Contacted paytm customer care many times. Now can I purchase fasttag from another bank or company? Where can I complain against PAYTM to solve my issue?
Guide
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Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..  Click here to get a detailed guide
Guide
  Click here to get a detailed guide
Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..  Click here to get a detailed guide
Related Questions
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Indian Highways Management Company Limited
Answered on February 05,2021Can a FASTag bought for my one vehicle be used for another vehicle?
No, as per guidelines FASTag is issued to each vehicle based on RC copy of the vehicle. If there ...
2 0 7347 -
Indian Highways Management Company Limited
Answered on February 09,2021How can I find a customer ID for FASTag?
In that case you have to contact your FASTag issuer bank & get all the desired information. The name ...
2 944 26838 -
Indian Highways Management Company Limited
Answered on February 10,2021I have sufficient balance in my fastag account. But in tolls, the scanner said my fast tag account is invalid or blacklisted. But the tollgate people manually take my toll amount from there computer and then open the gate and permit to go. The toll amount was deducted from my account. What I have to do to rectify the problem?
This is a tolling agency infra related issue & not your fault, if the same thing happens at all ...
1 0 5665 -
Indian Highways Management Company Limited
Answered on February 11,2021I have recharged my fastag on 23rd ocober 2020. But my fastag is showing as blacklisted. Not yet reactivated. What to do?
Kindly contact your FASTag issuer banks customer care no. to remove blacklist and maintain minimum balance threshold to avoid getting it blacklisted every ...
1 0 683 -
Indian Highways Management Company Limited
Answered on February 10,2021My fastag limit is over and now I try to recharge. But can't recharge. Can I cancel my fastag ? What's the procedure?
There is a limit on monthly recharge which you can increase with the help of your fastag issuer bank, ...
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Indian Highways Management Company Limited
Answered on February 12,2021Mera hdfc ka pehla fastag damage ho gaya tha. Dusra issue Karaya or usme 1095 rupee bhi hai but vo toll par debit nhi ho rha. What to do ?
If the tag is not getting charged at any toll you may call HDFC helpline no. or 1033 if ...
1 0 107 -
Indian Highways Management Company Limited
Answered on February 18,2021Is it necessary to add money in the bank for fasttag, if you need to use any toll?
It is mandatory to have a fastag now on, so you need to recharge your fastag before using any toll.
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Indian Highways Management Company Limited
Answered on February 12,2021I opened my fast tag account with SBI with Rs.500. Then i haven't used it. Even though bank sends me SMS to pay rs.2000. Is it necessary to deposit the money ?
There is no necessity to deposit an amount when you don't need it & having enough balance in your ...
1 0 305 -
Indian Highways Management Company Limited
Answered on March 01,2021When I have sufficient balance in my bank account, why my Fastag is blacklisted for lesser balance ?
Balance in the account does not mean balance in fastag wallet, you need to maintain balance in your fastag ...
1 0 117 -
Indian Highways Management Company Limited
Answered on November 09,2022I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted ,there is no sticker on the car.now I want to get new one,please help
Contact the previous owner to get the tag surrendered before purchasing a used vehicle otherwise it will always create an issue.
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Indian Highways Management Company Limited
Answered on July 06,2021If I go for single trip I get charged cash 25 rupees.But in fast tag it deducts 50 rupees. This is loss to me.For single trip, Why can't they deduct only 25 rupees in fast tag also?
Fastag can not charge in excess of any predefined amount on its own, there must be some misunderstanding of the ...
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Indian Highways Management Company Limited
Answered on January 19,2022My licence plate no is TN10BCXXXX.But in my fastag account it shows as TN01BCXXXX. How to correct it?
Kindly raise a change request with the FASTag issuer bank.
1 0 96 -
Indian Highways Management Company Limited
Answered on January 27,2022There's money in my Paytm wallet but at toll gate they said zero balance and charged twice the amount. Where to complain?
You can complain with the PayTm or NHAI helpline 1033.
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