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I cant recharge my icici bank fasttag using vehicle number.It says vehicle number not mapped.Update registered vehicle number to start using tag.Pending for approval. What to do?
I cant recharge my icici bank fasttag using vehicle number.It says vehicle number not mapped.Update registered vehicle number to start using tag.Pending for approval. What to do?
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Indian Highways Management Company Limited 
Answered on March 24,2022
You shall try it with the chassis no. as at the time of vehicle delivery only a temporary registration number is provided thus the team registers the vehicle with the chassis number.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on October 13,2022I've bought a used car on which fastag is there. When I checked, chasis no is linked with it instead of reg no. I'm not able to recharge it or view balance. The mobile number of previous owner is not available. What to do?
Everyone "Must" get the FASTag surrendered when buying a used car, as FASTags are non-transferable. You cannot use it for long ...
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Indian Highways Management Company Limited
Answered on September 01,2022How to change email address as the one mentioned in fastag is incorrect?
You shall raise a "change request" with the FASTag issuer bank.
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Indian Highways Management Company Limited
Answered on October 22,2022I have recently bought a car and it has Axis Bank fastag but the previous owner is not responding and I am unable to contact him, can I deactivate that fastag on behalf of him?
No, You cannot surrender the tag on someone else's behalf. The previous owner only can surrender his tag.
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Indian Highways Management Company Limited
Answered on September 01,2022How to surrender the fast tag from the existing operator?
You shall raise a surrender request with the FASTag issuer bank for closure. Please note that only the owner ...
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Indian Highways Management Company Limited
Answered on August 08,2022Why we cannot purchase a new fastag after closing the existing one?
The existing tag might either be blacklisted or not properly surrendered yet. kindly ask the issuer bank to surrender ...
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Indian Highways Management Company Limited
Answered on August 04,2022How to unblock my fastag which is blocked due to not connected with vehicle registration no.?
Kindly raise a complaint with the FASTag issuer bank for timely resolution of the same.
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Indian Highways Management Company Limited
Answered on July 18,2022I have sufficient balance in my fastag account. But the scanner said my fastag acct has insufficient balance. The tollgate agency manually took my toll amount. The toll amount was later deducted from fastag. What I have to do to rectify the problem?
You shall raise a double deduction complaint with the FAStag issuer bank & 1033 helpline.
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Indian Highways Management Company Limited
Answered on July 13,2022I sold a car to a friend, and cancelled my ICICI fast tag - they gave my deposit back. But the fast tag was on the vehicle, and during travel the balance became -40, thus putting it in blacklist. Now, I am trying to pay the Rs 140 as required, but as the account is already cancelled, there is no way to pay it. I have called ICICI bank 20 times and logged into their portal, but there seems to be no way to recharge / pay CUG / onewallet for the car. What to do?
You shall get the FASTag removed from the windscreen of the car & raise a written complaint with the ...
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Indian Highways Management Company Limited
Answered on July 13,2022How can i deactivate fast tag of 1st owner of my car from axis bank as still my newly purchase fast tag from icici bank shows blacklisted?
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
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Indian Highways Management Company Limited
Answered on July 13,2022I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
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Indian Highways Management Company Limited
Answered on July 07,2022How to activate blocked fastag?
You shall raise an unblock request with your FAStag issuer bank, in case of NHAI FAStag you shall call ...
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Indian Highways Management Company Limited
Answered on June 27,2022My old fast tag sticker has come off and is not working anymore. How can I get a new sticker for the same old fast tag ?
You shall apply for a replacement tag from any authorised POS agent of your FASTag issuer bank.
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Indian Highways Management Company Limited
Answered on February 17,2021How can I find the customer ID of ICICI bank fastag ?
Call the customer care of ICICI bank fastag for this information.
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Indian Highways Management Company Limited
Answered on March 24,2022I cant recharge my icici bank fasttag using vehicle number.It says vehicle number not mapped.Update registered vehicle number to start using tag.Pending for approval. What to do?
You shall try it with the chassis no. as at the time of vehicle delivery only a temporary registration ...
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