Home |Digilocker |
I can't log into digilocker using my security pin, When i try to reset pin, the app doesn't allow me to enter anything into the prompt box. What to do?
I can't log into digilocker using my security pin, When i try to reset pin, the app doesn't allow me to enter anything into the prompt box. What to do?
Share
Team Digilocker, Ministry of Electronics & IT (MeitY) 
Answered on March 22,2022
You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not linked Aadhaar please put your DOB as 01-01-1970 and follow the process.
1250 views
Guide
Click here to get a detailed guide
How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..Click here to get a detailed guide
Related Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 30,2021I changed my mobile and installed Digilocker app. When logined, my account Digilocker shows "Aadhaar number already registered with DigiLocker. You can access your account using your credentials. What do I do?
Simply enter your Aadhaar number and you will be able to login into your Account.
1
46
1402
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 17,2021I was not getting my otp while logging in digilocker. Then I reinstalled the app and again trying to log in. But, now OTP is being sent on an unknown number and it is showing that digilocker is logged in already. What to do now?
This might be a temporary issue. Please re-try later.
1
0
649
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022How can I change my phone no in digilocker app ? My different no. in use in aadhar card but digilocker not running in that number.
Kindly try the following steps to login via Aadhaar OTP and update DigiLocker-linked mobile number: 1. Kindly visit Digilocker and click on ...
1
0
95
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 14,2021I had lost my registered mobile number and also forgot my password. How can I sign in Digilocker Account? I linked my aadhar card with new mobile number but digilocker is still sending otp on old number. How to sign in on the app now?
Please write to us at https://support.digitallocker.gov.in/open along with copy of Aadhaar and current mobile number.
1
0
2736
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 31,2021My CBSE class XII result have been declared at 2pm on 30th july 2021, but still whenever I try to pull my marksheet through digilocker it just says pending document and loads, after some time it shows an error. What to do?
Your request has been recieved by DigiLocker, due to peak load many requests are in queue. We hope you ...
1
2
419
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 03,2021I am trying to get my marksheet and passing certificate of 12 CBSE from digilocker but it's giving me error of "something went wrong" and also there 'pending document' written on both the files. How do i download it now?
You request has been recieved by DigiLocker, due to peak load many requests are in queue, we hope you ...
1
0
7962
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022I have community certificate issued by Telangana Govt. When I entered certificate number on DigiLocker it didn't open but when I entered certificate number on Telangana Govt's meeseva portal it opened. What is the issue that Digilocker is not able to fetch document?
Please try to fetch your documents once again by entering correct details. In case of any issue write to ...
1
0
80
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 22,2022I forget the security pin and the mobile number I register in Digilocker. Now I have uploaded the new mobile number on my aadhaar card but I'm not receiving the OTP on new mobile number. How I can open my Digilocker account ?
You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not ...
1
0
1427
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 28,2022What to do as digilocker is fetching somebody else's result when I entered my 12th details?
Immediately report this issue at support@digitallocker.gov.in
1
0
319
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 23,2022I am trying to get my marksheet and passing certificate of 12 Karnataka PUC state board from digilocker but it's giving me error of "something went wrong" and also there 'pending document' written on both the files. How do i download it now?
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the ...
1
0
263
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 09,2022I am trying to get my marksheet and passing certificate of 12 CBSE from digilocker but it's giving me error of 'no documents for given criteria but my migration marksheet can be downloaded from same criteria. How do I get my passing certificate now?
Please note that CBSE class X Passing certificates are not available in DigiLocker for the years between 2010-2022 except 2018. Also ...
1
0
71
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022Last year i created account in digilocker. Due to some reasons i had to change the mobile no. from which i logged in. Unable to login now. Digilocker customer care says otp is sent on aadhar register mobile number. I have that mobile number but I didnt get otp. What to do?
Kindly try the following steps to login via Aadhaar OTP and update DigiLocker linked mobile number: Kindly visit Digilocker Website ...
2
0
119
-
Try to help us answer..
-
What is the format for filling roll number and registration number for retrieving degree certificate on DigiLocker from NIT Warangal? I have tried filling in my details correctly, but keep getting error "Invalid Request Option".
Write Answer
-
What to do when I created the ABC id from chrome and added a wrong College but in the app they are again asking me for college. Do I have to add the previous one or any new college I am going to take admission.
Write Answer
-
What should I put in Institution name when asked while creating abc ID when I haven't taken admission in any college yet? Should I Opt for NONE and can that be changed later after I get admission?
Write Answer
-
What to do when I created the ABC id from chrome and added a wrong college but in the app they are again asking me for college. Do I have to add the previous one or any new college I am going to take admission?
Write Answer
-
Why my 12 class pseb marksheet is not available on Digilocker? I'm unable to download. It shows fetching. I passed out in 2023
Write Answer
-
What is the format for filling roll number and registration number for retrieving degree certificate on DigiLocker from NIT Warangal? I have tried filling in my details correctly, but keep getting error "Invalid Request Option".
Trending Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 22,2022I don’t know the 6 digit security pin of digilocker. How can I find it?
You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not ...
1
1242
29912
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on January 31,2023How can I change my university name in the ABC (Academic Bank of Credits) account which is linked to my Digilocker account?
Dear User, First of all, you have to fetch the ABC ID from DigiLocker and select the right institution from ...
1
141
5006
-
JOY MRC
Answered on September 19,2021How to convert license number 5/9308/2014 from Kerala to this new format in Digilocker?
Use mparivahan app for RC and License addition which is equivalent to digilocker and also valid for Rto checking. ...
2
1849
39559
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 06,2022How to get voter id in digilocker?
The department issuing Voter Id card is not yet integrated with DigiLocker. We are working on the integration of ...
1
389
16229
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on October 11,2021What to do as I got this error saying digilocker account already exists with this Aadhaar number?
Try login using your aadhaar number.
1
626
12461
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022How do I add my children and spouse aadhar to my digilocker account?
DigiLocker is a system for individual accounts. You can fetch Digital documents which are on your name only. Kindly ...
1
0
6940
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 21,2020How to download Kerala SSLC mark card from Digilocker?
We are into discussion with the department. They will soon be available.
2
74
7174
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 06,2022Whai is regn no in Maharashtra state board of technical education in Digilocker?
Registration number must be mentioned on your Degree/ Certificate.
1
0
3106
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 01,2020How to upload PUC in Digilocker?
Pollution Under Control certificate is still not available on DigiLocker. However, we are into talks with the department for ...
2
2005
42076
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 14,2021How do I enter DL number in Digilocker ? Driving License is from UP and RTO is in Agra.
Kindly check your DL details on https://parivahan.gov.in/rcdlstatus/?pur_cd=101 . The site is provided by Transport department and if it is available there ...
3
564
34520
Try to help us answer..
- What is the format for filling roll number and registration number for retrieving degree certificate on DigiLocker from NIT Warangal? I have tried filling in my details correctly, but keep getting error "Invalid Request Option". Write Answer
- What to do when I created the ABC id from chrome and added a wrong College but in the app they are again asking me for college. Do I have to add the previous one or any new college I am going to take admission. Write Answer
- What should I put in Institution name when asked while creating abc ID when I haven't taken admission in any college yet? Should I Opt for NONE and can that be changed later after I get admission? Write Answer
- What to do when I created the ABC id from chrome and added a wrong college but in the app they are again asking me for college. Do I have to add the previous one or any new college I am going to take admission? Write Answer
- Why my 12 class pseb marksheet is not available on Digilocker? I'm unable to download. It shows fetching. I passed out in 2023 Write Answer
Top contributors this week
Kerala Development and Innovation Strategic Council (KDISC)
Government of Kerala
MIVA Real Estate
10+ years of experience in the UAE Real Estate Market. Visit: miva.ae
Kerala Institute of Local Administration - KILA
Government of Kerala
PGN Property Management
Real Estate & Documentation Consultant with 21+ years of experience
Sakala Helpline
Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.