Home |Digilocker | I am getting this error while fetching Kerala Public Service Commission 'Departmental test certificate' in digilocker. 'Please enter valid aadhaar, or update aadhaar.' . I checked many times and confirmed that my Aahaar number is correctly registered with both Kerala psc profile and digilocker. The same message also shows when I tried to fetch my ration card from Kerala civil supplies. What to do ?

I am getting this error while fetching Kerala Public Service Commission 'Departmental test certificate' in digilocker. 'Please enter valid aadhaar, or update aadhaar.' . I checked many times and confirmed that my Aahaar number is correctly registered with both Kerala psc profile and digilocker. The same message also shows when I tried to fetch my ration card from Kerala civil supplies. What to do ?

Answer Notify Me - 1 Notifying - 2



Team Digilocker, Ministry of Electronics & IT (MeitY) verified
Answered on November 09,2023

Please refetch your aadhaar in your DigiLocker account.

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Best Practices while applying for Government services online

1. Check whether you are eligible to apply for this service.

2. Check the documents required for application before applying.

3. Keep the documents in one folder for ease of access.

4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.

5. Once you have applied, note down the application number to track the status.

6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.