How to surrender old fast tag and get new one?
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Indian Highways Management Company Limited 
Answered on June 13,2022
Raise a surrender request with the FASTag issuer bank & close your wallet to get the unused amount refunded back to your account.
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How to fix fastag issues? (2022)
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on May 09,2022I have NHAI wallet fastag. I requested for replacement in the portal and balance is available in waller and bought new NHAI fastag through Flipkart as per customer care 1033 advice. I got the fastag of IDFC . Now how to transfer the amount available in NHAI wallet to new fastag of IDFC or withdraw the amount. The old fastag is still in replacement status.
Kindly close your wallet to get the unused amount refunded in your account. You can call 1033 helpline to ...
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Indian Highways Management Company Limited
Answered on April 26,2021My fastag account is closed. But my fastag is showing black list. How to get new fastag for my car ?
You have to get it closed after getting it removed from blacklist & from the bank's portal as well.
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Indian Highways Management Company Limited
Answered on March 03,2022I am going to change the name of the owner of my car. so how can i change the name that is on my fastag or how can new owner apply for new fastag while there is already fastag issued with the same vehicle number?
A new FASTag could be applied after the old one gets surrendered by the old owner. FASTags are non-transferable ...
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Indian Highways Management Company Limited
Answered on January 12,2022I have 5 commercial vehicle. But my all fastag are linked with different banks. So it is possible to link all my fastag to one account? I want to pay my toll tax from one account. Is it possible??
Yes, you can pool all your vehicles in one wallet but all FASTag's must be from the same vendor for this ...
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Indian Highways Management Company Limited
Answered on January 19,2022Recently I bought a car from a second-hand showroom. I want to change the details of fastag to my own such as mobile no. Email id and adress. What can i do for this or shall i buy a new fastag for the same vehicle?
You have to surrender the old tag & get a new one fixed. FASTags are non-transferable.
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Indian Highways Management Company Limited
Answered on November 09,2022I was having ihmcl fastag for my car and the same i closed 2.5 years ago but still it's going blacklisted in NPCI site because of this i am not able to buy new fastag. Complained 100 times on 1033 but still no resolution. What to do now?
Share your complaint no. received from 1033 helpline & mail @ETC NODAL for further processing.
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Indian Highways Management Company Limited
Answered on February 19,2021I want to recharge fastag through ICICI but I don't know the customer ID. Is it possible to get Customer ID by phone no. in online?
You can get the same in fastag app or you can try calling ICICI helpline.
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Indian Highways Management Company Limited
Answered on February 23,2021I had Rs 1000 in my fastag wallet but I was charged double at the toll. Who will refund my undue paid money ?
Raise chargeback with the issuer bank with the cash receipt & toll deduction SMS.
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Indian Highways Management Company Limited
Answered on March 01,2021I have purchased second hand car which has a fastag. How do I transfer it to new account of mine ?
This is to inform you that fastag's are non transferrable & you have to surrender it & then apply ...
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Indian Highways Management Company Limited
Answered on March 06,2021Hamne NHAI ka fastag liya tha. Use bina use kiye he sham ko blacklist show karne laga. Balance 1400 rs hi. 1033 per 50 baar phone kiya but tag whitelist nhi ho raha hi. Kya karu ?
You can mail your details to the ihmcl mailing ID etc.nodal@ihmcl.com. Name of the owner, registered mobile number, vehicle registration ...
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Indian Highways Management Company Limited
Answered on March 18,2021By mistake, two FASTag has been delivered from two different banks for my car. How to surrender one fast tag ?
Surrender from the FASTag app of the particular bank you do not wish to keep.
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Indian Highways Management Company Limited
Answered on September 22,2021What happenes if i have 2 fastag in one car?
There might be deductions from both of your tags & if one of those gets blacklisted for whatever reason ...
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Indian Highways Management Company Limited
Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
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Indian Highways Management Company Limited
Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
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Indian Highways Management Company Limited
Answered on May 25,2021Can I change my fastag service provider ?
Yes, you can always change your FASTag service provider as per your will. But you have to surrender your ...
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Indian Highways Management Company Limited
Answered on March 07,2022How to update kyc in fastag ?
In case of bank FASTag you shall upload your documents in the bank FASTag app. or portal or you ...
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Indian Highways Management Company Limited
Answered on February 01,2022How can I transfer the amount from my old fastag to the new fastag?
No, the balance could not be transferred. You need to surrender the old tag & get the refund of ...
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Indian Highways Management Company Limited
Answered on February 18,2021Can we use 2 FASTags for one car?
No, you can not use 2 FASTags for one car. only one will work or in most of the ...
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Indian Highways Management Company Limited
Answered on April 17,2022How to close idfc fastag account?
Raise a surrender request with the FASTag issuer bank IDFC. Call their customer care or mail at etollservices@idfcfirstbank.com
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Indian Highways Management Company Limited
Answered on February 05,2021I have forgotten my FASTag details. How to retrieve information?
a) For bank-issued FASTag (i.e., FASTag purchased from a bank) A customer may call concerned bank’s Toll-free number written on ...
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Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
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Indian Highways Management Company Limited
Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must ...
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