How to surrender old fast tag and get new one?
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Indian Highways Management Company Limited 
Answered on June 13,2022
Raise a surrender request with the FASTag issuer bank & close your wallet to get the unused amount refunded back to your account.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Click here to get a detailed guide
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Indian Highways Management Company Limited
Answered on May 09,2022I have NHAI wallet fastag. I requested for replacement in the portal and balance is available in waller and bought new NHAI fastag through Flipkart as per customer care 1033 advice. I got the fastag of IDFC . Now how to transfer the amount available in NHAI wallet to new fastag of IDFC or withdraw the amount. The old fastag is still in replacement status.
Kindly close your wallet to get the unused amount refunded in your account. You can call 1033 helpline to ...
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Answered on April 26,2021My fastag account is closed. But my fastag is showing black list. How to get new fastag for my car ?
You have to get it closed after getting it removed from blacklist & from the bank's portal as well.
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Answered on March 03,2022I am going to change the name of the owner of my car. so how can i change the name that is on my fastag or how can new owner apply for new fastag while there is already fastag issued with the same vehicle number?
A new FASTag could be applied after the old one gets surrendered by the old owner. FASTags are non-transferable ...
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Answered on August 14,2023I have bought a second hand car and that car was having a fastag of ICICI Bank which I didn't get with car. Later I take a new fastag of IDFC bank. And recharged it but the money goes in ICICI Bank's fastag which I am not having. What to do ?
Kindly contact the previous owner and ask him to raise a surrender request with the FASTag issuer bank ICICI & ...
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Answered on January 12,2022I have 5 commercial vehicle. But my all fastag are linked with different banks. So it is possible to link all my fastag to one account? I want to pay my toll tax from one account. Is it possible??
Yes, you can pool all your vehicles in one wallet but all FASTag's must be from the same vendor for this ...
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Indian Highways Management Company Limited
Answered on January 19,2022Recently I bought a car from a second-hand showroom. I want to change the details of fastag to my own such as mobile no. Email id and adress. What can i do for this or shall i buy a new fastag for the same vehicle?
You have to surrender the old tag & get a new one fixed. FASTags are non-transferable.
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Indian Highways Management Company Limited
Answered on November 09,2022I was having ihmcl fastag for my car and the same i closed 2.5 years ago but still it's going blacklisted in NPCI site because of this i am not able to buy new fastag. Complained 100 times on 1033 but still no resolution. What to do now?
Share your complaint no. received from 1033 helpline & mail @ETC NODAL for further processing.
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Answered on May 15,2023The fastag on my new car was activated using the Chasis number. I have my registered vehicle number now, how can I link to my already functional Fastag ?
Kindly contact your FASTag issuer bank for replacing the chassis number with the VRN.
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Answered on May 19,2023I've purchased 2nd hand car & used it's fastag twice. Then on next toll person told me that balance is not sufficient. So i did recharge. Then i received msg that fastag closure initiated, now what i need to do to get refund?
The refund of closure will be deposited to the previous owners account as the FASTag was in his name. ...
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Indian Highways Management Company Limited
Answered on February 19,2021I want to recharge fastag through ICICI but I don't know the customer ID. Is it possible to get Customer ID by phone no. in online?
You can get the same in fastag app or you can try calling ICICI helpline.
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Indian Highways Management Company Limited
Answered on February 23,2021I had Rs 1000 in my fastag wallet but I was charged double at the toll. Who will refund my undue paid money ?
Raise chargeback with the issuer bank with the cash receipt & toll deduction SMS.
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Answered on March 01,2021I have purchased second hand car which has a fastag. How do I transfer it to new account of mine ?
This is to inform you that fastag's are non transferrable & you have to surrender it & then apply ...
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Answered on March 06,2021Hamne NHAI ka fastag liya tha. Use bina use kiye he sham ko blacklist show karne laga. Balance 1400 rs hi. 1033 per 50 baar phone kiya but tag whitelist nhi ho raha hi. Kya karu ?
You can mail your details to the ihmcl mailing ID etc.nodal@ihmcl.com. Name of the owner, registered mobile number, vehicle registration ...
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