How to recharge fastag linked with HDFC bank from another bank (non-HDFC) account?

For First Time Users

1. Visit HDFC Bank Fastag Portal.

2. Click on the option of “First Time User” on the home page of the FASTag portal.

1. Enter any 2 details of the following fields displayed;

• Customer ID (Customer ID is 13 digit numeric number which is mentioned in the Welcome Emailer & starts with 17xxxxxxxxxxx)

• RFID number (RFID is 16 digit numeric number which is mentioned on the FASTag & starts with 6xxxxxxxxxxxxxxx)

• Wallet ID (Wallet ID is 14 digit numeric number which is mentioned in the Welcome Emailer & starts with 17xxxxxxxxxxx)

• Vehicle ID (vehicle number, Ex -MH00AA1111).

2. Enter mobile number, which provided at the time of applying for FASTag and click on “Next Step”.

3. Click on “Generate OTP” (One Time Password) option which will be sent on the registered mobile number for authenticating the request of password generation.

4. On successful validation of the OTP, the portal will then prompt to enter the new password which is to be set. (Password has to be in the combination of alphanumeric, one special character, one alphabet in capital and minimum 8 characters in length to a maximum of 20 characters, example – Hdfc@2017)

5. Select minimum 3 secret questions from a dropdown menu & provide appropriate answer and then click on continue to complete the registration to access FASTag account.

6. Automatically Login Page will be displayed where the customer needs to login with User ID and new Password to access FASTag account.

Recharge

1. Visit HDFC Bank Fastag Portal 

2. In the “User ID” field enter the Customer ID (which starts with 17xxxxxxxxxx) which is mentioned in the Welcome Mailer sent on the registered Email ID / Mobile Number.

   Following are the others option which the customer may choose to enter in the User ID field for logging in to the FASTag account.

   • Wallet ID (Wallet ID is 14 digit numeric number which is mentioned in the Welcome Emailer & starts with 17xxxxxxxxxxx)

3. Enter the Password and then click on Login to access FASTag account.

4. Select the option of Payment And Topup -> Recharge.

5. Select the respective Wallet ID which is to be recharged and enter the value. The recharge value can be upto maximum of Rs.1 lakh.

6. Select the respective mode of payment, enter the subsequent details & click on “Make Payment”. FASTag will be reloaded instantly. The payment can be used by HDFC Bank Credit/Debit Card, HDFC Bank NetBanking, Other Bank Credit/Debit Card or Other Bank NetBanking.