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How to get UGD connection from City Municipal Council in Karnataka?

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Sakala Sakala Mission, Government of Karnataka verified
Answered on May 05,2021
Name of the Department CITY MUNICIPAL COUNCIL
Name of the Service Providing Water Tap and UGD connection
Name of the Sub Service Providing UGD connection
Whom to approach for this service (Designated Officer)? Assistant Executive Engineer
Procedure involved to get this service

1) Application to be submitted online along with necessary documents by Citizen

2) Officials will process application in the online application.

3) System will automatically intimate fee details to citizen through SMS

4) Online fee payment by Citizen

5) Citizen can download DSC approved connection certificate

6) Engineer will execute the work
Who are eligible to get this service Owner of building or property who requires UGD connection
Documents to be enclosed with the request

1 . UGD connection plan sketch

2 . Current year property tax paid receipt

3 . Property ownership documents
Fee/Charges to be paid to get the service As per fee fixed by Council Resolution under the provisions of Karnataka Municipal Act, 1964
Maximum number of days to wait to get this service delivered 15 Working Days
Whom to approach as a appeal (Competent Officer), if the service is not delivered in time or rejected by officer Municipal commissioner
Maximum number of days to wait to get the decision of the Competent Officer 7 Working Days
Whom to approach as 2nd appeal (Appellate Authority), if the decision of the Competent officer is not acceptable or not implemented? Deputy Commissioner of the District
Maximum no. of days to wait to get the decision of Appellate Authority 30 Working Days
Website (if online)

www.mrc.gov.in/jalanidhi/


Work Flow

Step

Description

No. of Days

Designation

1

Application to be submitted online along with necessary documents by citizens

0.00

Others

2

Forward application to case worker

1.00

Operator

3

Verify documents and application details and forward it to revenue officer

3.00

Case Worker

4

Revenue officer verifies property tax details, ownership details and property details and forward application to AEE

2.00

Others

5

Update spot verification details and fee details in online application and forward it to commissioner

3.00

Assistant Executive Engineer

6

DSC approval for fee payment

3.00

Commissioner

7

Pay fee online and download digitally signed UGD connection certificate by citizen

0.00

Others

8

Work execution

3.00

Assistant Executive Engineer

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