How to file meter complaints for inspection and check corrections in Bengaluru?
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Sakala Mission, Government of Karnataka 
Answered on May 05,2021
| Name of the Department | BENGALURU ELECTRICITY SUPPLY COMPANY LIMITED |
| Name of the Service | Meter Complaints |
| Name of the Sub Service | Inspect and Check corrections in Meter complaints |
| Whom to approach for this service (Designated Officer)? | Assistant Executive Engineer C O and M Sub Division |
| Procedure involved to get this service | BESCOM Consumers can lodge their complaint using below modes 24x7 Helpline - 1912 SMS Facility 58888 Whatsapp - 9449844640 Facebook- https://www.facebook.com/bescomblr/ https://twitter.com/NammaBESCOM helplinebescom@gmail.com helpline@bescom.co.in http://www.bescom.ipgrs.org/ |
| Who are eligible to get this service | BESCOM Consumers |
| Fee/Charges to be paid to get the service | NIL |
| Maximum number of days to wait to get this service delivered | 7 Working Days |
| Whom to approach as a appeal (Competent Officer), if the service is not delivered in time or rejected by officer | Executive Engineer C O and M Division |
| Maximum number of days to wait to get the decision of the Competent Officer | 5 Working Days |
| Whom to approach as 2nd appeal (Appellate Authority), if the decision of the Competent officer is not acceptable or not implemented? | Superintending Engineer C O and M Circle |
| Maximum no. of days to wait to get the decision of Appellate Authority | 3 Working Days |
| Website (if online) |
www.bescom.org |
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