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How to do fastag kyc updates if I am unable to login with my registered phone number?
How to do fastag kyc updates if I am unable to login with my registered phone number?
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Indian Highways Management Company Limited 
Answered on June 04,2022
Kindly call 1033 helpline to guide you through the process.
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How to fix fastag issues? (2022)
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Answered on December 30,2021I have uploaded my kyc in the portal after getting below message. It is more than 2 days now and the kyc is approved and so I am unable to use my tag. How to proceed? Dear Customer, your IHMCL FASTag wallet creation date is 15/12/2019. As per RBI guidelines, please update your Full KYC details (ID and Address Proof) by logging on to https://fastag.IHMCL.com before 15/12/2020 to continue loading and usage of the wallet.
TAT to update the KYC after successful submission of documents is 7 working days max., For any further query ...
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Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
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Answered on November 30,2020How to close the axis bank fast tag account and get the refund?
To close the Axis Bank FASTag account, you need to contact the customer care helpline number at 18004198585. Refund is ...
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Practicing Company Secretary . Answered on April 06,2022How can I find my fastag details as I lost my phone, my customer ID and mobile no?
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Answered on September 13,2021How to change mobile number in fastag from IHMCL?
Mobile number cannot be changed for IHMCL FASTag after wallet creation. You have to close the TAG and buy ...
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Answered on February 11,2021I have purchased fastag through airtel wallet but now they have deactivated my fasttag because they want us to opt for airtel payments bank for which they want us to destroy our fasttag and return. What to do?
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Answered on February 06,2021My car's fastag is ordered by a colleague through his Paytm account. How can I transfer it to my Paytm?
Talk to paytm fastag customer care (18001204210 or raise a query). Your issue should be resolved in 3-4 days.
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The blacklist of FAStag occurs when you have not kept the minimum balance in the FAStag. As you have not ...
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Answered on February 02,2021Can I avail a Monthly Pass or Local Pass using FASTag?
With respect to online Monthly Pass Fastag recharges, Let us bifurcate the monthly pass into (1) Monthly Pass and (2) Local ...
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Answered on February 02,2021I have recharged my FASTag account, but it is still showing as blacklisted at toll plazas?
My fastag is Paytm. In paytm app, we goto --> Paytm fastag --> manage Paytm fastag. Here the vehicle no. ...
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Answered on May 01,2022What to do as I am trying to recharge my IHMCL fastag through gpay but it is showing failed?
Complete you KYC in fastag portal by uploading all required documents.
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Answered on October 13,2021What is the difference between fast tag balance and wallet balance because my fastag balance is 300 and wallet balance is nil. So can I pay toll tax in my fastag ?
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Recently I bought a second hand car, so I want to buy fasttag , but system says there already exists fast tag, I brought the from a card dealer I don't know the 1st car owner. What should I do to buy a fasttag?
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Indian Highways Management Company Limited
Answered on March 07,2022How to update kyc in fastag ?
In case of bank FASTag you shall upload your documents in the bank FASTag app. or portal or you ...
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I have forgotten my FASTag details. How to retrieve information?
a) For bank-issued FASTag (i.e., FASTag purchased from a bank) A customer may call concerned bank’s Toll-free number written on ...
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Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
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Answered on May 25,2021Can I change my fastag service provider ?
Yes, you can always change your FASTag service provider as per your will. But you have to surrender your ...
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Answered on February 09,2021If a fast tag is blacklisted, then how to remove the tag from blacklisted list?
Kindly contact your FASTag issuer bank for whitelisting your tag.
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Indian Highways Management Company Limited
Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
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Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must ...
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Answered on April 04,2022I recharged my fastag with monthly pass for mayar toll plaza,hisar, haryana. My balance was deducted but recharge failed and shows an error. Where i can complain and get my balance back?
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Can I avail a monthly pass on FASTag?
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.