How to apply for “Exempted FASTag”?

Below are the steps to apply for the Exempted FASTag through the web portal of the Indian Highways Management Company Limited (IHMCL):

Registration Process:

Step 1: Visit IHMCL website and click register yourself by providing your name, email address, mobile number and the city you reside.
Step 2: Upon successful registration, your User ID and Password will be sent to your email address.

Application Process:

Step 1: Log in to the IHMCL web portal with your Username and Password.
Step 2: Download the application form for exempted FASTag from the Dashboard
Step 3: Click on the “Upload Form” and follow the process below:

• Select the exempted category listed on the above table
• Select the respective NHAI Regional Office (RO) to submit the application.
• Enter the exempted applicant’s name, mobile number and email address.
• Enter the vehicle registration number for which the exempted FASTag.
• Upload the scanned copies of the below documents:
  • RC of the vehicle.
  • ID Proof
  • Proof of Exemption
  • Duly filled and signed application form

Step 4: Click on “Submit” to complete the application process and you will receive an auto-reply email along with the Application Case ID to your email address.

Post-Application Process:

Step 1: Check the status of your application on the web portal.
Step 2: In case there are any observations, you will have to submit the required documents or clarifications to process your application.
Step 3: If your application is approved, then you will receive an approval or issuance of exempted FASTag with details to your registered email address.
Step 4: You are required to collect the exempted FASTag sticker from the respective Regional Office of NHAI.

For details please refer to the User Manual provided in the Link - Applicant Manual