How can I transfer the amount from my old fastag to the new fastag?
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Answered on February 01,2022
No, the balance could not be transferred. You need to surrender the old tag & get the refund of the balance in your desired account.
How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on November 09,2022I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted ,there is no sticker on the car.now I want to get new one,please help
Contact the previous owner to get the tag surrendered before purchasing a used vehicle otherwise it will always create an issue.
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Answered on August 21,2021I bought second hand car and already ownership transfer done and Mparivahan portal show now i am the owner. Now i need to apply for fastag , in my bank. I submit all the docs to my bank , and my fastag account created by bank and i deposit first payment via check also.Now bank says , your old owner fastag id was blacklisted , so you need to remove close old id then after we can create new one for you. How can i get to know my cars old fastag id and bank name and how can i close the old id?
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Answered on August 24,2021How can I remove blacklisted fastag in vehicle no., as the company issued new fastag in the same vehicle no? I had to pay with fine at toll after charging for about 500/ in new fastag act. as they said old fastag has not been deactivated.
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Answered on January 15,2022I have not been using fastag for 3-4 months. But threshold balance is intact. Now it is showing my car number is blacklisted by NPCI. I was using paytm fastag and I have closed the fastag from paytm also. But now I am ordering a new fastag and status still the same that my car number is blacklisted by NPCI. How to get it removed from blacklist. Whom to call?
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Answered on October 13,2022I've bought a used car on which fastag is there. When I checked, chasis no is linked with it instead of reg no. I'm not able to recharge it or view balance. The mobile number of previous owner is not available. What to do?
Everyone "Must" get the FASTag surrendered when buying a used car, as FASTags are non-transferable. You cannot use it for long ...
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Answered on September 01,2022How to change email address as the one mentioned in fastag is incorrect?
You shall raise a "change request" with the FASTag issuer bank.
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Answered on October 22,2022I have recently bought a car and it has Axis Bank fastag but the previous owner is not responding and I am unable to contact him, can I deactivate that fastag on behalf of him?
No, You cannot surrender the tag on someone else's behalf. The previous owner only can surrender his tag.
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Answered on September 01,2022How to surrender the fast tag from the existing operator?
You shall raise a surrender request with the FASTag issuer bank for closure. Please note that only the owner ...
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Answered on August 08,2022Why we cannot purchase a new fastag after closing the existing one?
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Answered on August 04,2022How to unblock my fastag which is blocked due to not connected with vehicle registration no.?
Kindly raise a complaint with the FASTag issuer bank for timely resolution of the same.
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Answered on July 18,2022I have sufficient balance in my fastag account. But the scanner said my fastag acct has insufficient balance. The tollgate agency manually took my toll amount. The toll amount was later deducted from fastag. What I have to do to rectify the problem?
You shall raise a double deduction complaint with the FAStag issuer bank & 1033 helpline.
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Answered on July 13,2022I sold a car to a friend, and cancelled my ICICI fast tag - they gave my deposit back. But the fast tag was on the vehicle, and during travel the balance became -40, thus putting it in blacklist. Now, I am trying to pay the Rs 140 as required, but as the account is already cancelled, there is no way to pay it. I have called ICICI bank 20 times and logged into their portal, but there seems to be no way to recharge / pay CUG / onewallet for the car. What to do?
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