Can we file complaint against forex brokers through SEBI's Scores website ?






Abhishek Abhishek
Answered on February 23,2021

Trading in Currency Derivatives may be done through SEBI Registered brokers. The list of such registered brokers is given in the below link.

Registered Stock Brokers in Currency Derivative Segment

With regard to transactions done outside India, you kindly refer to the provisions of The Foreign Exchange Management Act, 1999 (with subsequent amendments) and the links given below :

Link 1

Link 2

 

Please note that in case grievances, are not heard or redressed by a listed company / registered intermediary, a complaint to this effect can be registered with SEBI at SEBI Complaint Redress System (SCORES) at https://www.scores.gov.in or SCORES Mobile App which is available on both Apple App Store and Google Play Store.

Please note that as per circular No. SEBI/HO/OIAE/IGRD/CIR/P/2018/58 dated March 26, 2018 investors who wish to lodge a complaint are required to register themselves on SCORES before lodging the complaint against a listed company, a SEBI registered intermediary or a SEBI recognized Market Infrastructure Institution. While registering the complaints, mandatory details like name of the investors, PAN, contact details, email id are to be provided for registration. 

SCORES aids in tracking the status of the complaints anytime by the investor while also providing them notifications from time to time with respect to their complaints. Complaints lodged on SCORES Portal or SCORES Mobile App help in keeping proper audit trail of the complaint which is essential for future references. In view of the same, complaints sent through e-mails shall not be processed.


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