Answered on February 09,2020
FASTag is linked to a registered Paytm Payments Bank wallet/account to facilitate instant automatic deduction of toll charges. So, if your FASTag is linked to Paytm wallet, which is connected to another bank account, then you can change the bank account and recharge the wallet from the new bank account.
However, if your FASTag is linked to Paytm Bank account, then if you change the bank, then you need to cancel the Paytm linked FASTag as well.
You can cancel Paytm FASTag through 2 options.
Call on Toll-free number: 1800-102-6480 and mention your mobile number against which the tag has been registered along with the Vehicle Registration Number (VRN) or Tag ID. The customer support agent will get in touch with you to confirm the closure of FASTag.
The tag can also be suspended from the "Manage Tags" section in your FASTag sub-wallet.
The balance amount (if any) remaining in the related to FASTag would be returned to Customer in his Paytm Wallet.